FAQ: COVID-19 Library Information

If your question isn’t answered below, please contact us.

COVID-19 Updates

The Federal COVID-19 Public Health Emergency (PHE) ended on May 11, 2023. For more information, visit the Centers for Disease Control and Prevention (CDC) website.

Call Illinois’ COVID-19 Hotline at (800) 889-3931 or email dph.sick@illinois.gov.
Get updates from the DuPage County Health Department, Illinois Department of Public Health, the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

Ride DuPage COVID-19 Vaccination Transportation Program
The DuPage County Ride DuPage COVID-19 Vaccination Transportation Program provides free rides for county residents to COVID-19 mass vaccination sites, doctor's offices, or pharmacies in DuPage County. No income qualifications or documentation are required to set up rides to vaccination sites. DuPage County residents who need a ride to their COVID-19 vaccination appointment should call 630-407-6500 or 1-800-942-9412 for more information or to set up a ride. Calls must be made at least 24 hours in advance to schedule rides.

COVID-19 Vaccine Information

DuPage County Vaccinations - Visit the DuPage County Health Department webpage for current vaccination options.

Cook County Community Vaccination Program - Cook County Government, Cook County Health and Cook County Department of Public Health are pleased to offer COVID-19 vaccinations to residents of Illinois.

Vaccines.gov - Use Vaccines.gov to find a location near you, then call or visit their website to make an appointment.

State of Illinois Department of Public Health Vaccine Appointment Call Center - If you or someone you know needs assistance scheduling a vaccine appointment, call the toll-free IDPH hotline at 833-621-1284. The call center is open seven days a week from 6 am to midnight. The call center has English and Spanish speaking call agents with the availability for translation into other languages.

Call agents will help individuals who do have access to online services navigate the various registration sites. However, if the individual does not have access to online services or is unable to navigate the site, the agent will make an appointment on their behalf. Individuals will need to provide the agent with their name, address, email (if available), mobile phone number, date of birth, and eligibility. The agent WILL NOT ask for any financial information and the call center WILL NOT share information with the U.S. Immigration and Customs Enforcement agency. During heavy calling periods, callers could experience wait times before speaking with a call agent.