Federal Taxes | State Taxes | Tax Preparation Help

TAX FORM UPDATES: As of January 6, 2025, federal and state tax forms and instructions have not arrived at the library. Please call the Reference Desk at 630-924-2730 for tax form updates.

Deadline: For most taxpayers, the deadline to file their personal federal tax return, pay any tax owed, or request an extension to file is Tuesday, April 15, 2024.

Federal Taxes

Request additional federal forms and instructions:

• IRS website - Download and print online forms and instructions.
• Mail - IRS website - Order online to have free forms and instructions sent by mail.
• Phone - Call 1-800-829-3676 to order free forms and instructions sent by mail.
• Stop by the Reference Desk and a librarian will print forms for you. We are unable to print forms like the 1099-MISC that are marked on the IRS website as Info Copy Only.

IRS Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time

IRS Telephone Assistance for Businesses:
Toll-Free, 1-800-829-4933
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time

IRS Telephone Assistance for People with Disabilities:
Toll-Free 1-800-829-4059 (TDD)
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time
For further information, see Tax Topic 102.

IRS Local Office:
(630) 493-5291
2001 Butterfield Rd.
Downers Grove, IL 60515
Hours of Operation: Monday – Friday, 8:30 a.m. – 4:30 p.m.
Please call the office to check their currently available services.

State Taxes

Illinois state tax forms are currently not available in person or online. Please check back in late January-early February.

IDOR Telephone Assistance for Individuals:
Toll-Free, 1-800-732-8866
(217) 782-3336
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

IDOR Telephone Assistance for Businesses (Business Hot Line):
(217) 524-4772
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m..

IDOR Telephone Assistance for People with Disabilities:
Toll-Free 1-800-544-5304 (TDD)
Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

IDOR Regional Offices:
(847) 294-4200
Maine North Regional Building
9511 Harrison Avenue
Des Plaines, Illinois 60016-1563
Hours of Operation: Monday – Friday, 8:30 a.m. – 5:00 p.m.

1-800-732-8866
Suite 1100
555 West Monroe Street
Chicago, Illinois 60661
Hours of Operation: Monday – Friday, 8:30 a.m. – 5:00 p.m.

Tax Preparation Help

AARP Foundation Tax-Aide Program
Additional Locations - Search the AARP Foundation Tax-Aide Locator (launches in mid-January and sites will open early February). Nearby locations include Glen Ellyn, Hoffman Estates, Elk Grove Village, Wheaton, and more.
Website: https://www.aarp.org/money/taxes/aarp_taxaide/locations.html

College of DuPage Tax Preparation Assistance Program
Address: College of DuPage, Student Resource Center (SRC) Room 3000, 425 Fawell Blvd, Glen Ellyn, Illinois 60137
Website: https://www.cod.edu/tax-prep
APPOINTMENT REQUIRED - RESERVE YOUR SPOT ONLINE
Dates Available: February 15 - April 9 (select Saturdays and Wednesdays)

Free tax preparation services are available on select Saturdays and Wednesdays beginning on Saturday, Feb. 15 through Wednesday, April 9, 2025. Schedule an in-person appointment at the College of DuPage (Glen Ellyn).

Check the COD website for full eligibility requirements, what to expect, and additional information.

Ladder Up Tax Assistance Program
Phone: (312) 409-1555
Address: Various locations in the Chicagoland area
Website: https://www.goladderup.org/our-services/tax-assistance/
WALK-IN SERVICE - If location reaches capacity, walk-in service will close.
Dates Available: January 25 - April (end date varies by location)

Provides free income tax counseling for households with annual incomes up to $67,000 and individuals with annual incomes up to $35,000. Check the website for full eligibility requirements, locations, and what to bring.